VoiceDump Support
Need help? Email info@asya-aa.com and we will usually reply within 2 business days. Including your phone model and when the problem happened helps us help you faster.
Frequently asked questions
My recording didn't turn into cards.
Check your internet connection and try again. If nothing worth saving is found, the app tells you; short, clear sentences usually work best.
Reminders don't arrive.
Make sure notifications are allowed for VoiceDump and battery optimisation is turned off in your phone settings. You can play a test alarm in the app's sound settings.
How do I join a shared shopping list?
Tap Shopping › Join with code and enter the code from the person who shared the list.
How many recordings are free?
3 per day. Premium gives you unlimited recordings.
How do I cancel my subscription?
Google Play › Profile › Payments & subscriptions › Subscriptions › VoiceDump › Cancel. Deleting the app or your account does not cancel the subscription.
I changed phones, where are my cards?
If you signed in with Google from the account menu, sign in with the same Google account on the new phone and your cards come back. Without Google sign-in (anonymous account), cards may not transfer to a new device.
Are my voice recordings stored?
No. Recordings are deleted from our servers right after transcription.
How do I delete my account?
Profile icon › Delete my account. Details: Account deletion.